SHIPPING POLICY

Thank you for visiting and shopping at https://siluetapalaceus.com/. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Free shipping over $99. Shipping is done through USPS priority mail.

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

 

https://siluetapalaceus.com/ ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

 

https://siluetapalaceus.com/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.